Effective Date: 01/01/2025
At Beraje Masala Private Limited, we are dedicated to providing premium-quality spices that meet the highest standards of freshness, flavor, and hygiene. To ensure the integrity of our products, we have implemented a strict No Return/Refund Policy as outlined below.
Due to the consumable and perishable nature of our products, returns are not accepted once an order has been processed and delivered.
All sales are final, and refunds are not issued under any circumstances. We strongly encourage customers to carefully review their orders before completing the checkout process.
If you receive a product that is damaged, defective, or incorrect, you must notify us within 48 hours of delivery by contacting our support team. To process your request, please provide:
Upon verification, we may offer a replacement or store credit at our sole discretion.
Orders cannot be canceled once they have been placed. If you wish to modify your order, please contact us immediately at support@berajemasala.com. Requests for modifications are subject to approval and availability.
It is the customer’s responsibility to provide accurate shipping information during checkout. Beraje Masala Private Limited will not be liable for delivery issues arising from incorrect or incomplete details provided by the customer.
For any inquiries or concerns regarding your order, please feel free to reach out to us:
Our customer support team is available to assist you during business hours.
Beraje Masala Private Limited reserves the right to update or amend this policy at any time without prior notice. We encourage customers to review this policy periodically for any changes.
By placing an order with us, you acknowledge and agree to the terms outlined in this No Return/Refund Policy.
